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Explore FAQs, quick solutions, and detailed information on all features. If you don’t find what you need, visit our support forums. for additional help.
General questions:
Learn about the core features of our POS, ERP, and CRM systems, including their benefits for streamlining operations, ensuring compatibility with your business needs.
POS (Point of Sale) systems manage sales transactions and inventory. ERP (Enterprise Resource Planning) systems integrate various business processes, including finance, HR, and supply chain management. CRM (Customer Relationship Management) systems focus on managing customer interactions, tracking sales, and improving customer service.
Our POS system supports integration with a wide range of hardware, including barcode scanners, receipt printers, and cash drawers. Detailed setup guides and support are available to help you connect and configure your hardware for seamless operation.
Yes, our ERP system is highly customizable to suit the specific requirements of your business. We offer tailored configurations and modules to ensure that the system aligns with your unique workflows and processes.
Our CRM system helps enhance customer relationships by providing tools for managing customer data, tracking interactions, and automating follow-ups. It enables you to personalize communication, analyze customer behavior, and improve overall service.
Yes, our POS system supports multiple payment methods, including credit and debit cards, mobile payments, and contactless transactions. You can configure your payment terminal to accept various payment types according to your business needs.
Integration and Compatibility:
Explore how our POS, ERP, and CRM solutions integrate with various hardware and third-party applications.
Yes, our system supports integration with various biometric attendance machines, including fingerprint and facial recognition devices. We provide detailed instructions and support to help you set up and sync these devices with our system.
Our POS system integrates with a variety of payment terminals, including popular brands such as Stripe, Square, Clover, and Ingenico. We provide detailed compatibility information and setup instructions to ensure smooth integration with your preferred terminal.
Yes, our solutions are designed to integrate with various third-party applications such as accounting software, e-commerce platforms, and customer loyalty programs. Integration details and support are available to ensure a smooth connection.
Setting up hardware involves connecting devices to your network, configuring settings through our software, and performing tests to ensure proper functionality. We offer comprehensive setup guides and support to assist you through the process.
While basic integrations are included, there may be additional costs for premium integrations or custom development. We provide a detailed overview of any potential extra costs during the initial consultation or setup process.
Support & updates:
Receive dedicated support and stay current with the latest system improvements.
We offer comprehensive support, including online help centers, detailed documentation, live chat, phone support, and email assistance. Our team is available to help with setup, troubleshooting, and general inquiries to ensure your systems run smoothly.
You can request technical support through our support portal, by emailing our support team, or by calling our dedicated support line. For urgent issues, live chat support is also available on our website.
We regularly release updates to enhance system performance, add new features, and address any security vulnerabilities. Updates are typically rolled out on a quarterly basis, with additional patches as needed.
Basic support is included with your subscription. However, there may be additional costs for premium support services or extended assistance beyond the standard support scope. Details on these services are provided during the initial consultation or can be obtained from our support team.